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12/172025
4.To which regions can y...
If you discover any quality issues with the product upon receipt, please contact our after-sales team immediately. You may provide us with detailed information through the contact details listed on our “Contact Us” page. We will offer solutions tailored to the specific issue, which may include product repair, replacement, or return, ensuring your rights are protected and allowing you to enjoy our after-sales service with peace of mind.
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12/172025
3.What should I do if I ...
We provide international transportation services, managing every aspect of your project from design and production to container delivery to your city. For installation services, we also have a specialized team to assist in ensuring products are properly installed. Specific details can be further discussed and finalized when communicating your project requirements with us.
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12/172025
2.What should I do if th...
If goods are unfortunately damaged during transit, please immediately contact our customer service team and provide detailed information, such as photographs of the damaged goods and the shipping tracking number. We will investigate with the logistics carrier to determine the cause of the damage. Based on the investigation results, we will take appropriate measures, such as reissuing the goods, providing repair services, or offering reasonable compensation, to ensure your rights are protected an
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12/142025
1. What are the product'...
Our products are certified by the International Building Materials Quality Association and meet stringent quality standards. For instance, they comply with E1 emission levels, pass the formaldehyde release test per European Chamber of Commerce standard EN 717-1, and meet the rigorous emission standards of the California Air Resources Board (CARB). Most products come with a warranty period ranging from 2 to 5 years. Specific warranty policies vary by product. You may inquire for details at the ti
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Contact Us
Telephone: +86 18126616359
WhatsApp（ +86 13113795989 ）
