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12/172025
4.To which regions can y...
If you discover any quality issues with the product upon receipt, please contact our after-sales team immediately. You may provide us with detailed information through the contact details listed on our “Contact Us” page. We will offer solutions tailored to the specific issue, which may include product repair, replacement, or return, ensuring your rights are protected and allowing you to enjoy our after-sales service with peace of mind.
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12/172025
3.What should I do if I ...
We provide international transportation services, managing every aspect of your project from design and production to container delivery to your city. For installation services, we also have a specialized team to assist in ensuring products are properly installed. Specific details can be further discussed and finalized when communicating your project requirements with us.
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12/172025
2.What should I do if th...
If goods are unfortunately damaged during transit, please immediately contact our customer service team and provide detailed information, such as photographs of the damaged goods and the shipping tracking number. We will investigate with the logistics carrier to determine the cause of the damage. Based on the investigation results, we will take appropriate measures, such as reissuing the goods, providing repair services, or offering reasonable compensation, to ensure your rights are protected an
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12/172025
5.How to become a sales ...
If you are interested in becoming our sales agent, please visit the “Contact Us - Sales & Agents (I Want to Sell/Become an Agent)” page on our website for detailed information. We expect agent partners to possess experience in the building materials/furniture industry and to conduct business in accordance with the terms and conditions of the International Distributor Agreement Contract. This includes importing our products (as an exclusive or non-exclusive agent), stocking products in local ware
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12/172025
4.To which regions can y...
Our products can be shipped to numerous countries and regions worldwide. Thanks to our extensive network of logistics partners, our services cover major regions including Europe, Asia, North America, South America, Africa, and Oceania. No matter where your project is located globally, we are fully committed to meeting your needs and providing high-quality building materials.
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12/172025
3.Do you provide interna...
We provide international transportation services, managing every aspect of your project from design and production to container delivery to your city. For installation services, we also have a specialized team to assist in ensuring products are properly installed. Specific details can be further discussed and finalized when communicating your project requirements with us.
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12/172025
2.What payment methods d...
Specific payment methods can be negotiated and determined based on your order details and cooperation arrangements. Common payment options include bank transfers, online payments, and others. After confirming your purchase intent, our sales team will provide detailed payment instructions and relevant information.
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12/172025
4.What is the minimum or...
We have no minimum order quantity requirements. Regardless of your project size, you can partner with us to obtain the construction materials, products, and services you need.
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12/172025
3. How can I visit the c...
If you're interested in visiting our showroom, you can schedule an appointment using the contact information provided on our “Contact Us” page, and we'll arrange the details for you. You may also view relevant videos and showroom introductions on our website to familiarize yourself with the overall layout beforehand. Spanning 20,000 square meters, the showroom features over 3,000 products across diverse categories including Italian minimalism, light luxury, Nordic style, American modernism, Fren
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12/172025
2.Can you share some suc...
We have numerous successful project cases worldwide. For example, projects in Europe, Africa, Asia, the Americas, and Oceania.
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Phone:+86 18126616359
WhatsApp（ +86 13113795989 ）
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NORTHWAY
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Contact Us
Telephone: +86 18126616359
WhatsApp（ +86 13113795989 ）
